Terms of use
Last updated: February 2026
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the website, services, and content provided by CANWIL Finance ("we", "us", "our"). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.
2. About CANWIL Finance
CANWIL Finance is an Australian mortgage broking business that provides credit assistance and related financial services. We act as an intermediary between clients and lenders and do not provide credit directly unless expressly stated.
3. Scope of Services
Our services may include:
Providing general information about loan products and lenders
Assisting with loan comparisons and applications
Submitting loan applications to lenders on your behalf
Liaising with lenders, valuers, insurers, and other third parties
Any services provided are subject to lender approval and applicable laws and regulations.
4. No Financial or Legal Advice
Information provided by CANWIL Finance is of a general nature unless expressly stated otherwise. We do not provide legal, tax, or accounting advice. You should seek independent professional advice before making any financial decisions.
5. Client Obligations
By engaging our services, you agree to:
Provide accurate, complete, and up-to-date information
Inform us promptly of any changes to your financial circumstances
Authorise us to collect, use, and disclose your information in accordance with our Privacy Policy
Use our website and services lawfully and not for any fraudulent or improper purpose
Failure to provide accurate information may result in delays, declined applications, or termination of our services.
6. Fees, Commissions, and Payments
CANWIL Finance may receive commissions or fees from lenders, aggregators, or other third parties for arranging loans. In some cases, a client fee may be charged, which will be disclosed to you prior to engagement.
Commissions and fees are subject to change and may vary depending on the lender and loan product.
7. Third-Party Services and Links
Our website may contain links to third-party websites or services. We do not control and are not responsible for the content, accuracy, or privacy practices of third parties. Accessing third-party websites is at your own risk.
8. Limitation of Liability
To the maximum extent permitted by law:
CANWIL Finance is not liable for any loss, damage, or expense arising from reliance on information provided through our website or services
We do not guarantee loan approval, loan terms, interest rates, or lender decisions
We are not responsible for errors, delays, or actions of third-party lenders or service providers
Nothing in these Terms excludes any rights you may have under Australian Consumer Law that cannot be excluded
9. Intellectual Property
All content on our website, including text, logos, graphics, and branding, is owned by or licensed to CANWIL Finance. You may not reproduce, distribute, or use any content without our prior written consent, except as permitted by law.
10. Privacy
Your use of our services is subject to our Privacy Policy (updated February 2026), which outlines how we collect, use, and protect your personal information.
11. Marketing Communications
By using our website or engaging our services, you acknowledge and agree that CANWIL Finance may contact you with information about our services, updates, and related offerings, in accordance with our Privacy Policy and applicable Australian laws.
From time to time, we may use your contact details to send you direct marketing communications including offers, updates, and newsletters relevant to the services we provide. We may do so by mail or electronically. You may opt out at any time by notifying us, and we will no longer send this information to you.
All marketing communications will be managed in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
12. Termination
We may suspend or terminate your access to our website or services at any time if you breach these Terms, provide misleading information, or where required by law.
13. Governing Law
These Terms are governed by the laws of Australia. Any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of the relevant Australian state or territory.
14. Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will be available on our website and will apply from the date of publication.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact:
CANWIL Finance
Name: Candice Ohol
Email: Candice@canwilfinance.com
Phone: 0452185415